Reference

Privacy Policy for Your atome88 Account

Your account data, payment records from DANA, OVO, GoPay and QRIS, and device checks are covered in this Privacy Policy before you open the lobby.

DANA record handlingOVO account checksGoPay payment dataQRIS privacy scopeDevice access review
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atome88 Privacy Policy for Your atome88 Account
CONTACT PATHS

Privacy Help Without Leaving Your Account

A privacy question should reach the right desk without making you repeat your account story.

Live chat Use live chat from 09:00 to 23:00 WIB for quick privacy questions, such as correcting your mobile number or checking why a device alert appeared after you opened the lobby.
WhatsApp support Send a WhatsApp message when you need a record checked against DANA, OVO, GoPay, or QRIS activity. We may ask for the transaction time, not your wallet password.
Privacy email Email [email protected] for correction, access, or deletion requests that need a written trail. Include your account ID and the exact data field you want us to inspect.
DATA PRACTICE

How We Handle Privacy Requests

Good privacy handling starts with knowing where each record comes from. Account details sit with your profile, wallet records sit with payment activity, and device alerts sit under security checks.

Account details

Your name, mobile number, password status, and contact preference are tied to the account you open. You can ask us to correct profile fields after we verify control of the account.

Payment records

DANA, OVO, GoPay, QRIS, and bank transfer records show timing, amount, and reference data needed for wallet checks. We do not ask for your wallet PIN or banking password.

Cookie choices

Cookies help keep you signed in, remember language settings, and reduce repeated security prompts. You can clear browser cookies, but the next login may require extra account checks.

Device checks

Account > Security > Active Devices shows recent device access when available. If you see a phone or browser you do not recognise, contact us before making payment changes.

Record retention

We keep account, wallet, and security records for operational needs, dispute checks, and legal duties where they apply. When a record is no longer needed, we restrict or remove it.

Change requests

For correction or deletion requests, tell us the field involved, such as mobile number, email, or wallet reference. We confirm identity first, then reply with the action taken.

Answers About Your Privacy Policy Rights

Your privacy questions usually relate to account opening, wallet checks, cookies, and who can view your records. We keep the answers below focused on how this Privacy Policy works when you use atome88 from Indonesia. For anything account-specific, contact us through the support paths above so we can verify you before discussing private data.

We collect the details you submit, including name, mobile number, password status, and wallet contact. We also create account records for login time, IP area, device type, and security checks.

We keep payment records so your wallet balance can be checked, payment disputes can be handled, and suspicious changes can be reviewed. These records show references and timing, not your private wallet PIN.

Yes. Send the exact field you want corrected through live chat, WhatsApp, or [email protected]. We verify account control first, then update the record if the request matches our checks.

Cookies keep your session active, remember display choices, and help us reduce repeated login prompts. If you clear them from your mobile browser, you may need to pass another account check.

Only staff roles that need the record for support, security, payment checks, or legal duties can access it. A Live Dealer Lobby question does not require exposing unrelated wallet details.

We keep records while your account is active and for the period needed for disputes, security checks, and legal duties where they apply. After that, we restrict or remove records when possible.

Yes. Access and eligibility depend on local law and are available only where local law permits. Privacy requests still go through our support paths, even when account access changes.

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